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Our Services

Make your corporate email uninterrupted, secure and deliverable

For most organizations email is the most critical communication channel: quotes, orders, contracts and official correspondence flow through it. We add layers on top of your existing system without changing it; so that mail is not lost even if your server goes down, your outgoing mail lands in the recipient's mailbox and the malicious stays at the door. If you want to move to our own infrastructure, we migrate your email: mailboxes, folders and address books are transferred without the user losing anything.

No mail loss Deliverability is preserved Spam and viruses filtered Shared calendar with ActiveSync We migrate your email
Getting Started

Which problems do we solve?

The following happen sooner or later in every organization. What they all have in common is that email flow depends on a single server.

The server was briefly down

Mail sent during maintenance, a power cut or an internet outage bounces back. The other party says "I couldn't reach you" and you are not even aware.

Your IP got blacklisted

Because of a single infected computer or a neighboring IP, the mail you send is rejected by the other side's server.

Malicious attachments land in the mailbox

Ransomware disguised as invoices and fake payment instructions come straight in front of the employee.

Calendars and contacts are scattered

Meetings are on everyone's own phone, address books in Excel. There is no shared calendar or company directory.

Our approach: You do not need to replace your existing mail server, whether it runs Postfix, Exchange, Zimbra, Carbonio, or another system. The services below run on our infrastructure and usually require only a DNS update or a single configuration change on your side.
Services

Layers that complete your email infrastructure

Each can be taken on its own; taken together, all incoming and outgoing traffic is protected.

Secondary MX (SME): insurance for incoming mail

Mail sent to you while your server is offline is queued on our backup mail server. When your system returns, it is delivered automatically in the order it arrived. The sender never receives an error.

  • FIFO queue logic: the order is not broken
  • Activated with a secondary MX record in DNS
  • No additional software installation required
  • Compatible with Postfix, Exchange, Zimbra, Carbonio

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Smart Host: reputation for outgoing mail

All your outgoing mail is sent through our relay infrastructure whose reputation is monitored. Even if your own IP gets blacklisted, your mail continues to reach the other side.

  • TLS-enabled relay
  • SPF, DKIM and DMARC compliance
  • Eliminates delivery problems caused by RBLs
  • Connects to your mail server with a single configuration change

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PMG Hosting: spam and virus wall

Your email traffic passes through Proxmox Mail Gateway on our infrastructure. Spam is filtered and malicious attachments are blocked before they reach the mailbox.

  • ClamAV antivirus engine
  • SpamAssassin rule sets
  • RBL / DNSBL checks
  • DKIM signature management

Exchange Retention: protection in front of your existing Exchange

A security layer configured on ParaBox for organizations that use Exchange. OWA, MAPI and Autodiscover connections are placed behind a WAF; Windows-based attacks hit a Linux wall.

  • Your existing Exchange infrastructure does not change
  • Uninterrupted access during migration periods
  • Secure tunneling and traffic routing

ActiveSync / Exchange compatibility: shared calendar and contacts

Our infrastructure supports the Exchange ActiveSync protocol. Mail, calendars and contacts work in sync in a single account; the team shares a common calendar and a common contact book. Whether iPhone, Android or Outlook, a change made on one device shows up instantly on the others. Unlike IMAP, ActiveSync carries not only mail but also calendars and contacts; the user sets up a single account on their device, with no need for a separate calendar subscription or a CSV import of the address book.

How We Proceed

Going live in four steps

In most organizations the transition is completed in a maintenance window that users never notice.

1

We review the existing setup

We map your mail server, domain name, MX and SPF records and daily mail volume.

2

We determine the layers

We decide together which service is needed. We do not recommend what is unnecessary; in most organizations SME and Smart Host are enough.

3

We configure and test

We prepare our side; on your side usually one DNS record or a one-line relay setting changes. We verify with test mail.

4

We monitor and support

We monitor queue, delivery and spam statistics. When there is a problem, we are your first contact.

How We Work

Not a call center, the team that does the work

We are not a provider that sells mass packages. We work with a small number of organizations, getting to know their setup. The feedback we hear most is this: "When we call, we reach the technical team without waiting."

You reach the technical team directly

There is no ticket queue, no operator reading from a script, no "I passed it on to the relevant department" answer. You reach the colleague who knows the subject and talk through the solution with them.

A team that knows your organization

You don't have to explain your system from scratch every time. Whoever set up your server is the one who looks at it when a problem occurs, and they approach it knowing its history.

Not a ready-made package, a setup built around you

If your need doesn't fit a standard package, we change the setup, not the package. As a team that has been in the field for years, we design the solution around your process.

Help

Frequently asked questions

Do we need to change our existing mail server?
No. These services operate as layers in front of or behind your existing system. They work with Postfix, Exchange, Zimbra, Carbonio, and other mail servers, usually requiring only a DNS update or a single relay configuration change on your side.
How long is incoming mail stored while our server is down?
The Secondary MX queue holds mail until your server becomes reachable again and delivers it in the order it arrived. If the outage is prolonged, the queue time and alert thresholds are set according to your organization; you only need to tell us about planned maintenance in advance.
If we get blacklisted, does Smart Host solve it?
Because your outgoing mail leaves through our relay infrastructure, it is not affected by your own IP reputation. However, if the cause of the blacklisting continues on your side (such as a compromised account or an infected computer), the source also needs to be cleaned up; at that point we give guidance.
How does shared calendar and contact sharing work?
With Exchange ActiveSync support, mail, calendars and contacts are synchronized in a single account. The team shares a common calendar and a common contact book; when a meeting or contact record changes, it shows instantly on iPhone, Android and Outlook.
Does the spam filter hold back our real mail too?
Filter thresholds are adjusted per organization and quarantine can be reported. A mail held by mistake is released from quarantine and the sender address is whitelisted. We recommend fine-tuning together in the first weeks.
Do you see the content of our mail?
No. The services carry, filter and deliver mail; the content is not read. If needed, we work under a confidentiality agreement. If a review is needed for a technical problem, it is done only with your request and knowledge.
Do you also do archiving and legal retention?
Yes, through separate products. For a central email archive included with hosting, see the email archiving feature in ParaPanel. For advanced email archiving, tracking, and historical search, see Paraptikon.
How is pricing done?
We prepare an organization-specific quote according to the number of users, number of domain names and daily mail volume. We do not put a layer you don't need in the quote.

Let's review your email flow together

Describe your current setup; we will say which layer you really need and prepare an organization-specific quote.

Write to Us