Corporate Email Services
An email going out is not the same as it being delivered. When your server's IP address gets blacklisted or its reputation score weakens, the quote you send lands in the other side's spam folder or never arrives at all. Smart Host sends your outgoing mail through our relay infrastructure whose reputation is monitored; your delivery rate and brand reputation are protected.
Outgoing mail not being delivered is almost never about the content; the problem is at the outbound point.
A single compromised account or infected computer is enough to get the organization's entire outbound IP blacklisted. After that, everyone's mail is blocked.
A newly set up IP, or one that sends little mail, has no history. Large mail providers treat these addresses cautiously and mail lands in spam.
In most cases no error returns to the sender. The problem goes unnoticed until someone asks by phone, "Did you get the mail?"
Your mail server does not change; only the outbound route of outgoing mail is redirected to our infrastructure.
Whether Outlook, webmail or phone, the mail reaches your own server as usual.
A one-line relay setting added to your mail server delivers outgoing mail to our infrastructure.
The connection is encrypted with TLS; the mail is signed in line with SPF, DKIM and DMARC records.
The mail is delivered to the receiving server from our addresses, whose reputation is monitored regularly. The state of your own IP does not affect delivery.
We are not a provider that sells mass packages. We work with a small number of organizations, getting to know their setup. The feedback we hear most is this: "When we call, we reach the technical team without waiting."
There is no ticket queue, no operator reading from a script, no "I passed it on to the relevant department" answer. You reach the colleague who knows the subject and talk through the solution with them.
You don't have to explain your system from scratch every time. Whoever set up your server is the one who looks at it when a problem occurs, and they approach it knowing its history.
If your need doesn't fit a standard package, we change the setup, not the package. As a team that has been in the field for years, we design the solution around your process.
Let's look at your domain's SPF, DKIM and DMARC records and check the blacklist status. If there is a problem, we will say where it comes from.